Frequently Asked Questions
What services do you offer?
We offer full grooms, breed-specific clips, deshedding treatments, nail trims, and more, tailored to your pet’s needs.
What’s included in a full groom?
A full groom at SuperGrooms includes a bath, haircut, nail trim, ear cleaning, brushing, and a sanitary trim. This service covers all essential grooming needs to keep your dog looking and feeling great.
How long does a grooming session take?
The time varies by the size and coat of the dog, but a typical session lasts 2-3 hours.
What breeds do you groom?
At SuperGrooms, we groom a variety of breeds. Some of the most common ones include:
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Doodles (Labradoodles, Goldendoodles)
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Poodles (Standard, Miniature, Toy)
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Shih Tzus
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Cocker Spaniels
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Golden Retrievers
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Yorkshire Terriers
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Bichon Frises
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Schnauzers
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Australian Shepherds
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Labradors
We tailor our grooming services to meet the specific needs of each breed!
Do you offer breed-specific cuts?
Yes, we provide customised cuts based on your dog’s breed, ensuring they look their best.
What is a deshedding treatment?
It’s a specialised service to reduce shedding by removing loose fur and undercoat, perfect for heavy shedders.
Do you groom puppies?
Yes! We specialize in puppy grooming, ensuring a gentle, stress-free introduction to the grooming process.
Do you offer one-on-one grooming sessions?
Yes! Our one-on-one sessions ensure personalised attention in a calm, cage-free environment, perfect for anxious pets.
Are your grooming sessions cage-free?
Yes, all grooming sessions are completely cage-free for a more relaxed experience.
Do you groom anxious or special-needs dogs?
Absolutely. We specialize in handling dogs with anxiety or special needs, making their grooming experience as comfortable as possible.
Can you handle large breeds?
Yes, we groom dogs of all sizes, including large breeds.
How often should my dog be groomed?
The frequency depends on the breed and coat type, but most dogs benefit from grooming every 4-6 weeks.
Can I stay with my dog during grooming?
While we understand your wish to stay with your pet, we do not allow owners in the grooming area. This policy helps reduce anxiety for your dog, enabling our groomers to provide the best experience. You'll receive notifications via text during your dog's grooming session, informing you about their progress. This way, you can relax knowing your furry friend is in good hands!
How do I book an appointment?
You can book an appointment online via our website or give us a call.
What types of payment do you accept?
We accept credit cards, debit cards, and online payments